FAQ

🛍️ 1. What is GoForGrab?

GoForGrab is an online store offering a curated selection of quality products at affordable prices. We're proudly based in India and ship across the country.

📦 2. Where do you ship?

We currently ship to all states and union territories across India.

⏱️ 3. How long will my order take to arrive?

Standard delivery: 4–7 business days
Express delivery (if available): 2–4 business days
You will receive a tracking number once your order is shipped.

🧾 4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number by email. You can track your shipment on the courier’s website or from your GoForGrab account (if registered).

💳 5. What payment methods do you accept?

We accept:

UPI
Credit/Debit Cards
Net Banking
Wallets
Cash on Delivery (COD) – Available in select areas

🔄 6. Can I cancel or change my order?

Yes — if your order hasn't been shipped yet. Please contact us as soon as possible at support@goforgrab.com with your order number.

♻️ 7. What is your return policy?

We offer easy returns on eligible products within 7 days of delivery.
Items must be unused and in their original condition.
Check our Return Policy page for full details.

🛡️ 8. Are your products genuine?

Yes, 100%! We only offer authentic, high-quality products. Each item is inspected before shipping to ensure quality.

🕵️ 9. Is my payment information safe?

Absolutely. GoForGrab uses SSL encryption and trusted payment gateways to ensure your data is protected at all times.

📩 10. How can I contact GoForGrab?

You can reach us via email at support@goforgrab.com.
We aim to reply within 24 hours on business days.

FAQ